Your terms and conditions of use

How to order our products

Orders can be placed online, or post. Please see our Contact Us page for our postal address. For postal orders, please print and complete the order form included in Shopping Basket. We are only able to accept payment by Postal Order & Cheques through the post.  All Credit Card transactions must be conducted online & by telephone.

Orders placed on-line will be confirmed automatically by email. The confirmation emails do not guarantee that we can meet your order. You will be contacted promptly if your order cannot be met or if there is a delay in dispatch and you will be refunded as appropriate. You can check the status of any order by going to the My Account section of the web-site,

Prices are as displayed on our website and are in British Pounds. We try to ensure that prices shown on our website are accurate, but they will still need to be validated before your order is processed. If there is a price difference, we will contact you immediately and should you wish to cancel your order, we will refund your money.

Prices displayed are inclusive of VAT, standard delivery charges will be added during check out to addresses in the UK.

Please see the Shipping and Returns section for details of other charges.


Payment can be by Postal Order, Cheque, PayPal, Visa, MasterCard, Switch, Electron, Solo or Delta debit card if you are ordering online. To ensure that shopping online is secure, your credit/debit details will be encrypted so as to minimize the risk of your details being read by an unauthorized individual as they are sent to us over the internet. During the checkout process, you should select Paypal as your form of payment, you will then be directed to enter your Credit Card Details or Paypal Account details.

You may pay by postal order, cheque or credit card if you wish. Payment will need to be received and cleared before we are able to dispatch your  goods. Please for more details.

No contract will exist between and the customer until goods are dispatched. Acceptance will be deemed complete and effectively communicated at this time. Ownership of the goods will pass to the customer on dispatch of the goods


We reserve the right to change or withdraw any part of our website.

If considered necessary, we reserve the right to refuse you access to the website.

All rights in the designs and information on our website are owned by us. These are protected, as appropriate, by copyright, trademarks and other intellectual property rights. You may only view, reproduce or print the materials on this website for the purpose of ordering goods from us.

You will be responsible if you breach these terms of use and will reimburse us for any loss caused to us as a result of your misuse.

If any of these Terms and Conditions are unenforceable, it shall not affect the enforceability of the rest of these Terms and Conditions.

Your statutory rights as a consumer remain unaffected.

These terms are governed by the laws of England and Wales. Any disputes arising will be dealt with by the courts of England and Wales only.


This website and its contents are provided to you on an “as is” and “as available” basis. We do not make and expressly disclaim to the fullest extent permitted by law any and all representations or warranties of any kind with respect to this website and its contents including without limitation its completeness, accuracy, fitness or suitability for any purpose or freedom from viruses.

We, our directors, employees and other agents shall not be liable for damages of any kind including without limitation, direct, indirect, special or consequential damages, loss of income or profits, loss of or corruption of data, loss of or damage to property or claims of third parties, arising out of or in connection with your use of this website.

We are not responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control, nor that use of our website will be completely error free or uninterrupted.

We will not be responsible to you if we are unable to provide our Internet services for reasons beyond our control.

Complaints / Feedback / Recommendations

Please feel free to give us any feedback, recommendations or comments about our service and website. We take this very seriously and aim to deal with any problems or difficulties in a timely, fair and effective manner.

Please email us on or write to us at the postal address shown on our Contact Us page.